Privacy Policy
At Picto Design Studio, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard data shared with us when you interact with our website, services, or communications.
1. Information We Collect
We may collect the following types of information:
- Personal details:
Name, email address, phone number, company name, job title, etc. (when booking a call, filling out a form, or contacting us). - Payment information:
Collected securely when processing invoices (handled via trusted third-party payment providers such as PayPal, Payoneer, or bank transfers). - Project-related content:
Scripts, brand assets, logos, and other materials provided for video production. - Technical data:
IP address, browser type, device information, and cookies when you visit our website.
2. How We Use Your Information
We use the information we collect for purposes such as:
- Delivering and managing video production services.
- Communicating with you about projects, updates, and support.
- Processing payments and invoices.
- Improving our website, services, and customer experience.
- Sharing portfolio work (with your consent or unless otherwise requested).
3. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information only in these cases:
- With service providers (e.g., payment processors, hosting providers) who help us deliver services.
- If required by law, regulation, or legal process.
- With your explicit consent.
4. Data Storage & Security
- All project files and personal data are stored securely.
- We use industry-standard safeguards to prevent unauthorized access, disclosure, or misuse.
- Payment information is processed through secure third-party gateways; we do not store sensitive card/banking details on our servers.
5. Cookies & Website Tracking
Our website may use cookies or analytics tools to improve user experience and understand website traffic. You can disable cookies through your browser settings, but some features may not function properly.
6. Data Retention
- Project-related files and personal data are retained as long as needed for business, legal, or accounting purposes.
- Clients may request deletion of personal data by contacting us at hello@pictodesignstudio.com.
7. Your Rights
You have the right to:
- Access the data we hold about you.
- Request corrections or updates to your personal data.
- Request deletion of your data, subject to business/legal requirements.
- Withdraw consent for promotional use of your work.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
9. Changes to This Privacy Policy
Picto Design Studio may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Last Updated” date clearly shown.
10. Contact Us
For questions about this Privacy Policy or your personal data, contact us at:
📧 hello@pictodesignstudio.com
📍 Picto Design Studio, Coimbatore ,Tamilnadu India