Pictodesignstudio

SuperOps Case study

Mission

SuperOps is a specialized PSA–RMM software for MSPs and IT teams. The challenge? PSA–RMM tools can feel technical and overwhelming. SuperOps wanted an explainer video that would visually tell their story—what the product is, why it matters. They approached Picto Design Studio, and we took their challenge as ours: craft a simple, clear, and engaging explainer video that shows their product story visually.

Creative Approach

We crafted a concise explainer video using clean 2D animation and motion graphics. The story showed what the product is, how it’s used, and what it can do, in a simple, visually connected way.

SuperOps ❤️ Picto

The collaboration was smooth and structured:
  • Clear milestones for script, storyboard, visuals, animations, and revisions
  • Close alignment with SuperOps’s product & marketing teams to highlight real user pain points 
  • Iterative feedback ensured the video matched the brand’s tone and style

Results

  • ✅ Users reported better understanding of the platform confusion dropped in usability tests by 40%
  • ✅ Video became a central piece across sales & onboarding
  • ✅ Enhanced brand perception — prospects see SuperOps as simpler, more integrated, and more intelligent